Terms & Conditions
By accessing and placing an order with THE Highland Exchange, you confirm that you are in agreement with and bound by the terms and conditions contained in the Terms Of Use outlined below. These terms apply to the entire website and any email or other type of communication between you and THE Highland Exchange. Under no circumstances shall THE Highland Exchange team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of profit, arising out of the use, or the inability to use the buyer/seller connections made on this site.
This is an online marketplace and all sales are final after the purchase has been completed.
There is no cost to join THE Highland Exchange as a buyer. There are also no costs to join or list your
Highland for sale as a seller.
Fees- The BUYER pays a 5% transaction fee to make purchases on THE Highland Exchange. There is also a 1.5% payment processing fee for a total of 6.5%.
The SELLER pays a 5% transaction fee to complete sales on THE Highland Exchange. There is also a 1.5% payment processing fee for a total of 6.5%. The transaction fee pays for any Stripe, Credit Card, Wallet, or banking fees.
If you need recommendations for transport, please see the TRANSPORTATION tab. Buyer is responsible for arranging travel for their purchase and must take place within 30 days, unless other arrangements are agreed upon.
Payment from buyer will be immediate and in full (less seller and processing fees). If a seller chooses to accept a wire transfer, this could result in a slight delay.
Signatures collected during checkout will only be used if necessary on your behalf for purchase documents, for example the bill of sale. This is done to simplify the paperwork process.
There is no cost to join THE Highland Exchange as a buyer. There are also no costs to join or list your
Highland for sale as a seller.
Fees- The BUYER pays a 5% transaction fee to make purchases on THE Highland Exchange. There is also a 1.5% payment processing fee for a total of 6.5%.
The SELLER pays a 5% transaction fee to complete sales on THE Highland Exchange. There is also a 1.5% payment processing fee for a total of 6.5%. The transaction fee pays for any Stripe, Credit Card, Wallet, or banking fees.
Seller must provide a health certificate/veterinary inspection papers for any animal traveling out of the state of origin, as well as any vaccinations/tests required by the state in which the animal will reside.
In the event of injury, lameness, or death prior to transport (confirmed by a certified veterinary document) the buyer will be refunded in full less fees, by the seller.
Seller is responsible for the following for up to 30 days (unless an extension is agreed upon)
-Transferring any registration documents;
-Health and wellbeing of the animal;
-Storing and caring for items.
The Highland Exchange bars no responsibility for the accuracy of the listing. Any discrepancy between the listing and the actual product must be researched prior to purchase either by a personal inspection or by a trusted 3rd party. Any abuse of this or knowingly misrepresenting a listing in order to take advantage of a buyer will result in a permanent ban from THE Highland Exchange for life.
The Highland Exchange reserves the right to ban any buyer or seller that is suspected or found guilty of UNETHICAL or SHADY business dealings. NO EXCEPTIONS. We do understand that there are situations with live animals in which a sale doesn't go through because of health, price, or other unforeseen situations. However, we will monitor sell through rates closely and if a seller doesn't maintan an 80% sell through rate, we will have a discussion about this with the seller and help make adjustments. If we determine that a seller is using THE Highland Exchange for exposure in order to make contacts and deals outside of THE Highland Exchange, they (seller) and the purchaser (if registered) will be banned for life without exceptions. This is a zero tolerance policy. We also reserve the right, at our sole discretion, to modify or replace these Terms at any time.
Contact us
If you have any questions about these Terms via email. support@thehighlandexchange.com
Highland for sale as a seller.
Fees- The BUYER pays a 5% transaction fee to make purchases on THE Highland Exchange. There is also a 1.5% payment processing fee for a total of 6.5%.
The SELLER pays a 5% transaction fee to complete sales on THE Highland Exchange. There is also a 1.5% payment processing fee for a total of 6.5%. The transaction fee pays for any Stripe, Credit Card, Wallet, or banking fees.